Accessibility Statement

1. Our Commitment

James Ross Risk Solutions is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

2. Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including:

• Visual impairments (blindness, low vision, colour blindness)
• Hearing impairments (deafness, hard of hearing)
• Motor impairments (limited fine motor control)
• Cognitive impairments (learning disabilities, distractibility)

3. What We've Done

We have taken the following steps to ensure accessibility:

• Semantic HTML structure with proper heading hierarchy
• Sufficient colour contrast ratios between text and backgrounds
• Alt text for all meaningful images
• Keyboard navigable interface for all interactive elements
• Descriptive link text that makes sense out of context
• ARIA labels on interactive components where appropriate
• Responsive design that works on all screen sizes and devices
• Form labels and error messages that are clearly associated with their fields
• No content that flashes more than three times per second

4. Known Limitations

While we strive for full accessibility, there may be some areas of the website that are not yet fully accessible. We are actively working to address any issues and continuously improve the experience for all users.

5. Alternative Formats

If you require any information from this website in an alternative format (such as large print, audio, or easy read), please contact us and we will do our best to accommodate your needs.

6. Feedback

We welcome your feedback on the accessibility of this website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

• Email: james@jamesrossinsurance.co.uk
• Phone: 07766 915 346
• Post: 152 Sketchley Road, Burbage, Hinckley, LE10 2EA

We aim to respond to accessibility feedback within 5 working days.

7. Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018. If you are not satisfied with our response to your concern, you can contact the Equality Advisory and Support Service (EASS).

This statement was prepared on 07 August 2026.